General conditions of Sale and of Use (01.05.2011)
Object and ownership of the portal
BILYFER ORIGINAL S.L is the holder of the present web page.
The telephone number of our Service of Attention to the Client is 971 77 00 24. The schedule of attention to the public is from Monday until Friday from 10 to 18 h.
The General Conditions of Sale and of Utilization of the company ORIGINAL BILYFER, described S.L later, define the rights and obligations of ORIGINAL BILYFER, S.L in the frame of his(her,your) web page - bilyfer.com-.El mere access to the website and the accomplishment of electronic commerce in the same one supposes the acceptance of these conditions of use.
Any person who wants to benefit from BILYFER's services and who registers in the system will be named in future "a" "client".
Information on the products
The descriptions of the products and the information included in every card of a product or in his(her,your) photography they have a merely informative function. Light(slight) variations can exist between(among) the photographies showed in the Web and the final product, as for size and tonality of color. Every client has a right 7 working days (described in the article 9 of the present General Conditions of Sale).
Modalities of orders(requests)
Have the clients the possibility of realizing his(her,you're) orders(requests) route the Internet across the web page of bilyfer.com.? The clients must guarantee that are fully authorized to use the card of payment. Only the persons with the juridical necessary aptitude to sign contracts relative to the class of goods and services proposed in this web page can realize orders(requests) in BILYFER's web page.? On having made click in the button " Finish purchase " during the process of accomplishment of an order(request), the client declares to agree fully and without you reserve the totality of the present General Conditions of Sale that, in any case, will be able to be filed and stamped by the clients for his(her, your) reproduction when they consider it to be necessary. The information filed by BILYFER constitutes the test(proof) of all the transactions realized between(among) BILYFER and his(her,you're) clients.
In case of unavailability of the product once realized the order(request) and before the end(purpose) of the process of sending(parcel) of the sale in question, the client will be informed by e-mail or by telephone of the partial sending(parcel) or of the cancellation of his(her, your) order(request).?? If already the post(cargo) has been effected(been carried out) in account(bill) in the moment to give the information relative to the unavailability of the product, a procedure of reimbursement will be realized by the corresponding amounts, informing the client it(he,she) brings over of the same one by means of the sending(parcel) of an e-mail. The initiated above-mentioned procedure, BILYFER will proceed to the refund of the amount satisfied by the client in the same way(alike) in that the purchase was realized as soon as possible.
In this respect, BILYFER will restore the corresponding quantities in the maximum space of 30 days. The term of credit it depends on your entire bank.
The payment of purchases is made by card. Accepted payment cards are: VISA - MASTERCARD - JBC - 4B
BILYFER will send a debit request to your bank within 3 days; The amount will not be debited from your account until obtaining authorization from your bank. The debt term will depend on the rules applied to your form of payment (immediate, deferred, etc). In the case of payment by PayPal, the purchase amount will be charged to the PayPal account immediately. In the case of a rejection of the bank, the order will be automatically canceled and the customer will be informed by sending an e-mail.
In accordance with the legislation in force and for the security and confidentiality of your data, BILYFER will not keep the information relating to the banking data.
It will be the responsibility of the customers to save and print their banking operation if they wish to keep banking details and related to their transaction.
In the event that a purchase is improperly charged to a customer without the identification of the corresponding bank card being verified by BILYFER, the customer may demand immediate cancellation of the charge by sending an e-mail, The amount unduly debited shall be reimbursed within the periods referred to in the second paragraph of Clause 5. However, in case the purchase is actually made by the customer that requires the cancellation of the charge, the latter shall indemnify BILYFER from The damages and damages caused by reason of said annulment.
We adopted the SSL encryption protocol, reinforcing all encryption procedures in order to protect as effectively as possible all personal data related to the means of payment. BILYFER never has access to confidential information regarding means of payment.
Modalities and place of delivery The products will be sent, accompanied by the delivery note and invoice to the shipping address that the customer has indicated in the course of the ordering process. All our deliveries are notified by e-mail. After the order is issued, BILYFER will issue an invoice online, which will indicate the costs of transport separately and VAT. Orders will be delivered in the morning (10 a.m. to 2 p.m.) or afternoon (4 a.m. to 6 p.m.). Customers will not be able to choose a date or time of delivery.
BILYFER ships worldwide.
Delivery Time Approximately, delivery times are 20 days. During holiday periods, the approximate delivery times will be 45 days.
BILYFER reserves the right to expedite, reduce or extend this period based on the availability of stocks. The customer can cancel his order, within the established deadlines, by calling our Customer Service Department. Each delivery is considered made from the moment in which the transport company puts the product at the disposal of the customer, which materializes Through the control system used by the transport company. C) Precautions to take into account at the time of delivery It is up to the recipient to check the shipments upon arrival, to express the observations and to present all the claims that he deems justified, he can even reject the package, if the latter is likely to have been opened Or if it shows clear signs of deterioration. Said comments or claims must be sent to the transport company by registered letter with acknowledgment of receipt within 3 working days after delivery of the products, with a copy sent immediately to BILYFER. If the delivered products are not adjusted in nature or Quality to the specifications indicated in the delivery note, the customer must, under penalty of expiration, formulate their claims within seven days after delivery.In the case of delay, breakage or receipt of an incomplete order, the customer may contact Our Customer Service Department. D) Loss of packages In the case of loss of a package the customer should contact, as soon as possible, with our Customer Service to communicate the incidence.
In relation to all products sold, the customer has a return period of 7 working days from the date of receipt of the product by the customer.
This right of withdrawal can never be exercised if the products sent have been used for a long time visible (more than a few minutes) The products must be returned correctly protected, in their original packaging, in a perfect state for resale (without damages, breaks Or dirty) with all its accessories, instruction manuals and documentation to the address indicated below. Also, packages that do not include the delivery note and invoice (or copy)
Once the package has been received in the BILYFER warehouses and it has been verified that the products returned are in perfect condition, the refund procedure will be performed for the amounts corresponding to the returned products.
The member will be informed of this reimbursement procedure by sending an e-mail. Once this procedure is initiated, BILYFER will proceed to the refund of the amount paid by the customer in the same way in which the purchase was made as soon as possible.
Return packages should be sent to:
Emilio Serrano, 4
07004 Palma de Mallorca - Spain
The costs and risks associated with the return of the product shall be borne by the sender. Any return that has not been paid at the time of shipment by the customer will not be accepted. In the case of products that are defective or that do not correspond to the order made by the customer, the return costs will be borne by BILYFER.
The return of the products will result in a refund in an amount equal to the purchase price of the returned product (s). The reimbursement will not, therefore, include possible shipping costs.
The contractual warranty offered and the duration of these guarantees are clearly detailed in the product descriptions. Once the customer has received the product you will have an informative leaflet of the mark, sufficient instructions for the correct use and installation of the product and all information about the guarantee. No customer may request a more extensive warranty than the one indicated therein. The warranty will lose its validity in the case of defects or deterioration caused by external factors, accidents, in particular, electric accidents, wear, installation and use not in accordance with the instructions indicated in the guarantee of each item. Products excluded from the guarantee are modified, repaired, integrated or added by the customer or any other person not authorized by the supplier. The warranty will not be applicable to apparent defects and defects of conformity of the product, for which any claim must be made by the customer in question within 7 days after delivery of the products, without penalty of expiration. The warranty will not cover damaged products at the time of transportation or improper use. The provisions of this article shall not affect the legal warranty for hidden defects when the product is sold to a consumer or a non-professional customer. For any question or request for information, the partner can contact our Customer Service.
The texts, comments, works, illustrations and images reproduced on the BILYFER website are subject to copyrights and intellectual property applicable worldwide. In this sense, and in accordance with the provisions of the regulation of Intellectual Property, they are intended for strictly private use, unless different or even more restrictive provisions of the intellectual property code are applied.
Any other use will constitute a breach of the Intellectual Property and will be sanctioned in due form unless previous authorization of BILYFER ORIGINAL S. Any partial or total reproduction of the BILYFER catalog is strictly prohibited.
The photographs and texts reproduced and which present the products offered are merely informative. However, customers may exercise their right of refund in accordance with the provisions of Clause 9 in the event that such errors had such an entity that would have affected the will of the same when making the order. BILYFER ORIGINAL S.L. Can not be held liable for damages, regardless of their nature, whether material or non-material or that may result from an operation or improper use of the products marketed. The same applies to possible modifications made to products by suppliers.
The liability of BILYFER ORIGINAL S.L will, in any case, be limited to the amount of the order and will not be compromised by simple errors or omissions that may have taken place, when all necessary precautions have been taken in the presentation of the products. BILYFER ORIGINAL SL can not be considered responsible for a client or a third party for indirect damages, loss of exploitation or loss of profits that may have occurred in any medium, even if such damage, loss or damage would have been foreseeable by BILYFER ORIGINAL SL or if its eventuality Been brought to their attention. Subject to the provisions of the preceding paragraphs, the liability of BILYFER ORIGINAL SL under these general conditions may not exceed an amount equal to the sums paid or payable after the transaction that is at the origin of said responsibility, or Whatever the cause or form of the action in question. BILYFER ORIGINAL SL can not be held responsible for breach of the contract signed in case of exhaustion of stocks or unavailability of the product, force majeure, interruption of activity or total or partial strike, especially postal and media services Transportation or communications, flood or fire. In the case of litigation, the client may first contact BILYFER ORIGINAL S.L to reach an amicable settlement.
The present General Conditions of Sale will be executed and interpreted in accordance with the Spanish legislation, legislation to which the parties expressly submit, including regarding the regulations of protection of personal data.
In the event of any conflict or discrepancy in the interpretation or application of these contractual conditions, the Courts and Tribunals that, if applicable, will be aware of the matter, will be those that have the applicable legal regulations in matters of competent jurisdiction, In the case of consumers, to the place where the obligation is fulfilled or to that of the purchaser's domicile. In the event that the buying party is domiciled outside Spain, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Palma de Mallorca (Spain)
BILYFER ORIGINAL S.L undertakes to respect the confidentiality of the personal data communicated by users on the website and to give them the treatment indicated in Organic Law 15/1999, on the Protection of Personal Data.
BILYFER ORIGINAL S.L informs the client that said data will be used by the internal services of BILYFER ORIGINAL S.L to:
Inform you about upcoming sales through invitation e-mails - the treatment of your orders - reinforce and personalize the communication with customers, namely through newsletters, private offers (contests, games, etc.), and -mails special and for the personalization of the web page according to the preferences verified of the clients.
Likewise, BILYFER ORIGINAL S.L reiterates that if the customer changes his mind and only wants to receive a certain type of e-mails, you can at any time notify our Customer Service.
BILYFER ORIGINAL S.L also informs the customer that it will be able to communicate this personal data whenever necessary to process the shipments and to ensure certain aspects of the after-sales service, as well as to conduct satisfaction surveys. If necessary, BILYFER ORIGINAL S.L may communicate this information in response to a court order.
In accordance with Organic Law 15/1999, on the Protection of Personal Data, the customer may at any time exercise his right of access, opposition, rectification and deletion of his personal data. For this you must contact BILYFER ORIGINAL S.L through our Customer Service or by writing to BILYFER ORIGINAL S.L Bajas - Emilio Serrano, 4 - 07004 Palma de Mallorca.
Modification of the General Conditions of Sale
In the case of transfer of the files by transfer of activity to a third party, BILYFER ORIGINAL S.L agrees to inform the user of the website in advance. BILYFER ORIGINAL S.L reserves the right to modify the General Conditions of Sale. Any new version of the latter will be communicated in a timely manner on the website. Customers who do not wish to have contractual relations governed by the new version of the terms of sale must notify it in writing and, from the date of entry into Force of the new version, will cease as clients of BILYFER ORIGINAL SL, without prejudice of being able to associate again in the future.
In the event that any of the terms of the General Sales Conditions is declared unlawful or unenforceable by a judicial decision, the other provisions will remain in force.